Customer Survey
Items
Score
Comments
Project/Facilities responded to my request in a timely and effective manner?
5
4
3
2
1
0
The overall communications regarding this request met my expectations?
5
4
3
2
1
0
The contractor/technician arrived in a timely manner and was professional and competent?
5
4
3
2
1
0
The request/work was completed to my satisfaction?
5
4
3
2
1
0
Overall, the level of service I received met or exceeded my expectations?
5
4
3
2
1
0
How to score:
5 = Excellent
4 = Good
3 = Fair
2 = Poor
1 = Very Disappointing
0 = N/A
Additional Comments:
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